Last Updated: April 16, 2026
We want getting in touch to be simple. Below are the fastest ways to reach us for questions about orders, products, application, or refunds.
Email: support@purisaki.com
Email support is monitored seven days a week. Expected response time: 24–48 hours on business days; slightly longer over weekends and holidays.
Phone (US): +1 (850) 389-0125
Hours: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time.
Purisaki Berberine Patches come with a 60-day money-back guarantee. If you want to return a product, please email support first to receive a return authorization number. Returns sent without authorization may be delayed.
US Returns Address:
QuickBox Fulfillment
415 Hamburg Turnpike, Building B
Wayne, NJ 07470
United States
UAB BeWell EU
Registration Number: 305788600
Vilnius, Lithuania
Where is my order? Tracking information is sent by email once your order dispatches. US delivery is typically 8–12 business days via EMS, DHL, or similar carriers.
How do I request a refund? Email support@purisaki.com with your order number. We'll respond with return instructions and authorization details.
Did I get charged for a subscription? We offer one-time purchase options. If you see a recurring charge, contact us immediately — we'll resolve it.
Can I buy through Amazon/Walmart? No. Purisaki sells exclusively through our official website. Any Amazon or retail listing is a third-party reseller and is not authorized by us.